> ## Documentation Index
> Fetch the complete documentation index at: https://docs.videntic.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Email delivery

> Add report recipients and find a report that did not arrive.

Email is a Delivery Channel for reports. Recipients are configured for each Project; you do not need to connect an email account to receive a report.

## Add report recipients

<Steps>
  <Step title="Open report settings">
    Open the Project in Videntic and go to **Settings → Project → Reports**.
  </Step>

  <Step title="Enter addresses">
    Under **Notification Emails**, add the addresses that should receive reports, then select **Save**. The form shows the number of addresses you can add; your Plan may set a lower limit.
  </Step>

  <Step title="Choose delivery frequency, if available">
    Pro, Max, and Enterprise Projects can choose a report frequency in this tab. Basic Projects receive reports on their analysis schedule and do not have a report frequency selector.
  </Step>
</Steps>

If a teammate only needs to read results, consider inviting them to the Workspace as well. Email delivery and Project Access are separate decisions: receiving a report does not grant access to the Project in Videntic.

## Read a report

A report email includes a short summary and a PDF attachment. The summary currently highlights AI Visibility, a top Content Opportunity, a competitor, and an AI Platform to examine. Open the PDF for the full report, and use Videntic to investigate the underlying results and current state.

Use a consistent group of recipients when comparing reports over time. If you change the Prompt Library, Market, or Tracked Competitors, note that context when sharing a trend; the measurement scope may have changed.

## If an email does not arrive

1. Confirm the address was saved under **Settings → Project → Reports** for the right Project.
2. Check the recipient's spam or quarantine folder and any forwarding rules.
3. Check whether a report was due and whether the latest Analysis completed. A selected report frequency does not by itself mean a new report has already been generated.
4. If the address and schedule look right, contact [info@videntic.com](mailto:info@videntic.com) with the Project name, recipient address, and expected delivery time. Support can check the delivery event.

If a mail gateway removes the PDF attachment, ask your mail administrator to inspect its attachment policy. Do not assume the short email summary contains every detail in the report.

## Related

<CardGroup cols={2}>
  <Card title="Reports" icon="file-text" href="/features/reports">
    Understand report contents and scope.
  </Card>

  <Card title="Schedule reports" icon="calendar" href="/how-to/schedule-reports">
    Choose a frequency where your Plan allows it.
  </Card>
</CardGroup>


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