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Email is a Delivery Channel for reports. Recipients are configured for each Project; you do not need to connect an email account to receive a report.

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Add report recipients

1

Open report settings

Open the Project in Videntic and go to Settings → Project → Reports.
2

Enter addresses

Under Notification Emails, add the addresses that should receive reports, then select Save. The form shows the number of addresses you can add; your Plan may set a lower limit.
3

Choose delivery frequency, if available

Pro, Max, and Enterprise Projects can choose a report frequency in this tab. Basic Projects receive reports on their analysis schedule and do not have a report frequency selector.
If a teammate only needs to read results, consider inviting them to the Workspace as well. Email delivery and Project Access are separate decisions: receiving a report does not grant access to the Project in Videntic.

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Read a report

A report email includes a short summary and a PDF attachment. The summary currently highlights AI Visibility, a top Content Opportunity, a competitor, and an AI Platform to examine. Open the PDF for the full report, and use Videntic to investigate the underlying results and current state. Use a consistent group of recipients when comparing reports over time. If you change the Prompt Library, Market, or Tracked Competitors, note that context when sharing a trend; the measurement scope may have changed.

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If an email does not arrive

  1. Confirm the address was saved under Settings → Project → Reports for the right Project.
  2. Check the recipient’s spam or quarantine folder and any forwarding rules.
  3. Check whether a report was due and whether the latest Analysis completed. A selected report frequency does not by itself mean a new report has already been generated.
  4. If the address and schedule look right, contact [email protected] with the Project name, recipient address, and expected delivery time. Support can check the delivery event.
If a mail gateway removes the PDF attachment, ask your mail administrator to inspect its attachment policy. Do not assume the short email summary contains every detail in the report.

Reports

Understand report contents and scope.

Schedule reports

Choose a frequency where your Plan allows it.
Last modified on September 28, 2026