Skip to main content
Goal: Keep a Prompt Library of customer questions worth checking in AI answers.Who it’s for: People setting up or cleaning the questions a Project tracks.Video: About 49 seconds.

​
Before you start

Open the correct Project and identify the customer questions you want to track. Reading an answer requires an analysis result for that Prompt.
The video uses an example Project.

​
Steps

1

Open Prompts

Prompts are the questions you want to track in AI answers. Use questions your customers really ask, not just your brand name.
2

Read Active

Active lists every question you track, with results right in the table. Topic and intent group similar questions together.
3

Review Suggested

Need ideas? Open Suggested. Each one says why it was suggested. Add the ones that matter and dismiss the rest.
4

Add your own

Add prompts lets you write your own, generate ideas, or paste a list. Check the wording before you save. Only track questions you care about.
5

Archive what no longer matters

Archive questions you don’t need anymore. You can restore them any time.

​
Expected result

Active lists the questions you chose to track, with topic and intent. Archived questions stay separate, and you can restore them later.

Open in Videntic

Sign in first. Then open your Project and go to Prompts. Review each suggestion before adding it.

​
If you get stuck

If an answer is missing, check that the Prompt is active and has been included in a completed analysis.

Read the answer behind a result

Visibility, Cited, and the AI answer behind one result.

Build your Prompt Library

The longer how-to for adding, reviewing, and archiving Prompts.
Last modified on November 5, 2026